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Service & Support

After-Sales Support You Can Rely On

Expanding Reach Through

Leading Online Marketplaces

At AMT, our relationship with the customer doesn’t end at the point of sale — it continues through dedicated after-sales service and product care that ensures long-term satisfaction. Through our specialized service division, AMT Care, we provide expert product support, diagnostics, repairs, and genuine parts replacement — all under one trusted name.

Whether you’re a retail customer or a wholesale partner, our goal is to deliver a support experience that reflects the same quality, consistency, and responsiveness that define our sales operations.

Dedicated Service Network

Dedicated Service

AMT Care operates through a growing network of authorized service centers and in-house repair facilities across the UAE and India. Each location is equipped with advanced diagnostic tools, certified technicians, and real-time repair tracking systems.

Our service network offers:

  • Certified repair technicians trained on leading brands

  • Genuine parts replacement and warranty-backed repairs

  • On-site diagnostics and issue resolution

  • Multi-brand device servicing

  • Walk-in and appointment-based support

We maintain high service standards and fast turnaround times, ensuring your devices are back in your hands quickly and in top working condition.

Customer-Focused Experience

Customer-Focused

We’ve designed the AMT Care experience to be as smooth, transparent, and responsive as possible. From the moment a customer reaches out, our team ensures clear communication, status updates, and flexible service options.Support features include:

  • Online service requests and status tracking

  • Doorstep pickup and delivery options (in select regions)

  • Dedicated customer care helpline

  • Post-service feedback and follow-up

Our multilingual support staff and digital-first approach make it easier for customers to get the help they need — when and where they need it.

Warranty, Claims & Extended Coverage

Warranty, Claims &

We manage warranty claims for a wide range of brands and offer optional extended coverage plans to enhance peace of mind. AMT Care ensures smooth coordination with OEMs for warranty validation and swift resolutions for eligible repairs.Warranty support includes:

  • First-level diagnosis and coverage verification

  • Claim processing with brand partners

  • Extended warranty registration and service

  • Replacement guidance for non-repairable units

We act as a bridge between end-users and OEMs, reducing friction and ensuring that valid claims are handled quickly and fairly.

Where Products Meet
Professional Aftercare

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Every Product

Every Product

Backed by Care

When you buy a product through AMT, you're not just buying a device — you're choosing long-term support, convenience, and professionalism. AMT Care is a reflection of our commitment to service excellence, built to match the pace and expectations of modern tech users.

Have a device that needs attention? Reach out to AMT Care and experience support you can count on.